Money-Monitor articles page

Trainex vs Liberty Reserve

March 07, 2009 By: ivaho Category: Liberty Reserve, e-currency exchange

Trainex – well known exchenge service – Starting from today stop working with Liberty Reserve payment system.

Trainex service was an official exchanger of Liberty Reserve. What happened? We will not convince who’s Guilty of current situation, we will just publish correspondence history between Liberty Reserve and Trainex and official Trainex position:

Liberty Reserve appeared to be scammers. LR accounts are hacked, we do not work with LR anymore!

On February 23 we found 47, 000 USD missing from your account in Liberty Reserve.
Here is the screenshot of our account:

We have contacted LR but during the first two days we received only the replies of support service which were more like the responses of the bots rather than the replies of the human beings. All the messages contained one and the same information: LR does not bear any responsibility for the money stolen from users’ accounts!

In two days after we found our funds missing we were introduced to some Eric Paltz who has allegedly a person from “Business department”. During the following two days that person was dealing with our problem trying to understand how that could happen though no certain information was disclosed to us.

Also he refused to return us the money that we have managed to block those days.

Then he stopped replying our messages. Probably he learned that the system had been breached and money from clients’ accounts disappeared due to the bugs in Liberty Reserve’s API system. Later on talkgold forum some person posted the information that LR has been hacked and put the approximate amounts stolen. Besides Trainex there were lots of people who have lost large amounts and suffered great losses. The proofs they provided showed the direct evidences of Liberty Reserve system breach.

We have sent a letter to Liberty Reserve with a suggestion to refund the money stolen through no fault of the people suffered, since we thought that it would be the best solution. We added that otherwise we would stop any operations with this system.

In two days Liberty Reserve have posted an update in their blog and announced that that trainexservice.com along with other exchange services that suffered from LR breach is scam and fraud service.

Thought here we would like to note that Trainex worked with Liberty Reserve system from the very day it has been launched. It won’t be an exaggeration if we say that the exchange transaction volumes of Trainex were among the highest ones in Liberty Reserve and it was Liberty Reserve that was recommending using our service on its homepage considering us to be a reliable partner for making exchanges.

And now, as it became known that the simplest way out for Liberty Reserve was to announce the clients (including the exchangers) suffered from that breach scammers, and to deprive them of any reimbursement.

In addition they have stated that one shouldn’t exchange LR with exchangers listed. Though it was silly of them since neither we nor any service listed would make the exchanges anymore.

People living in Ukraine and using the offshore law and their location in Costa Rica as a cover behaved not like the scammers but like the people who live without any principles and knowledge of the business ethics, and who don’t know the meaning of such word as “trust”. And it is trust that underlies the Internet business.

It doesn’t matter whether those people standing behind LR locate in Ukraine or Costa Rica. The important issue is that they look with arrogance at the people who were robbed of their money. It is important to note that alike any business the Internet commerce is built on the generally recognized principles of decency and morality, and the total neglect of those principles by Liberty Reserve resulted in the situation when lots of people have lost their money and they will never enter www.libertyreserve.com in the address line of their browser anymore!

When writing the current message we have received a message from the so-called Eric Paltz who wrote us from the so-called Costa Rica. From his message we learnt that he happened to help us (by throwing dust in our eyes and then keeping mum for several days), and after our request to recover our money he announced us scam and fraud.

Everyone should admit his or her mistake but not to try to correct them by blaming the people suffered.

Who is the scam and the fraud service will judge the Internet society. According to Liberty Reserve it was our fault. Moreover it was said that the exchangers which have a long experience and understanding what the IT security is, were simply attacked by the phishers. But it is a nonsense! We understand that a single instance can be a result of the phishing attack. But it is impossible to imagine that a group of people and companies have lost their money at the same time due to the phishing attacks.

Trainex hopes that the Internet society will draw the right conclusions from this situation. We sincerely hope for the support of all the Internet users and our clients for the sake of whom we successfully operate during 5 years!

Correspondence history:

maksim sviridov:
Hello, my name Maksim Sviridov. I am ceo of Trainex Service. Our company is your official exchanger. Someone did a transfer from our account.
U2527498 (Trainex Corp)
batch 12389314
date 2/23/2009 11:33
amount $47000.00

We need all possible information about this transaction, we suppose that some
one steal money from our account. Please, we need IP address which someone use to access account on this day. it was not our men, because on this day we have a holliday so there were nobody at office. And also we need infoemation were money gone from this account. I hope you may help.
———-

Abuse dept
Dear customer.

Please note that Liberty Reserve payment system is very secure and it is being monitored and tested daily by McAfee and other companies to maintain its stellar security. The only way for someone to have full access to your account is for someone to have access to your e-mail address or computer via trojan virus, or once you visit a malicious web site that is set up to collect login information of account holders. Also, please be aware that Liberty Reserve never sends out any links via e-mail. The first thing for you to do would be to make sure taht your computer remains safe ( we recommend Kaspersky Internet Suit), and it is better to open a new account than to use the one that has been compromised, if you wish to receive more information about this particular transfer we will require a valid court order to release any information not related to your account directly.

Maksim Sviridov.
So, you mean that you dont care that money was stolen and you will do
nothing. and will provide us NO information at all? What kind of valid
court order you need. Should we go to police and told them that someone
we do not even know stole our LR units and we have nothing because
System is so secure and they didnt gave us anything!
Well, We singned a king of contract with you. We are official exchanger,
Why do you request so many papers from us and dont want to help. And by
your deeds you want to help thiefs? do i understand you right? We just
want to find anyways of OUR money and you will do everything to prevent
us from doing it????/

Abuse dept:
Dear Customer.

Please note that on our terms of services you will fidn further information about how can and how can we not proceed in this cases. We CAN NOT reveal any kind of information about any other account holder, we have not way to know who is telling the true and who is not. We will need a court order in order to reveal any kidn of information, please seek for legal counsel in your country, send the order to our business department and attach a national ID and passport copy. We understand your concern, but we are under the Costa Rica laws, and we can not help you any further without the aforesaid documents. And please also note that Liberty Reserve payment system is very secure and it is being monitored and tested daily by McAfee and other companies to maintain its stellar security. The only way for someone to have fullaccess to your account is for someone to have access to your e-mail address or computer via trojan virus, or once you visit a malicious web site that is set up to ollect login information of account holders.

Thank you.

Maksim Sviridov:

I understand. So you even will not block thiefs\’s account, right? If you
do not who is right you will do nothing.. excellent position.
why us do somethig like this. Our goal is not to send money somewhere
and then bothering you. We exchange money, and do business honestly.
it is very pitty that IN COSTA RICA laws made for thiefs! Fine we will
try to find out how to give you court order. AND CAN YOU ACCOUNT
U2527498 (Trainex Corp)??? WHILE WE ARE TRYING TO PROVE YOU THAT WE ARE
RIGHT AND THIEFS ARE NOT RIGHT!

Abuse dept:

Dear Customer.

Please note that this kind of issuea are in the hands of our Business Department.You are able to get in touch with them by utilizing our contact form. Send your request and they will contact you as soon as is possible with further details about how to proceed.

Thank you.

???????? ? Business@help.libertyreserve.com
Dear Maksim,

Do you have an ICQ or can you contact me to my personal e-mail address at business@libertyreserve.com.
It will be easier and more efficient. I may have some good news about your case today.

Regards,
Eric Paltz.

> Hello,
>
> I am really sorry that my behavior seems to you rude, but I was worring
> about money and of course i wasnt trying to insult you. I just speak
> with Abuse dept. and they answers seems like copy and past standart
> answers. I tried to explain that our company worked for a long period
> with different e-currencies and with each of them we are trying to build
> strong relationships and trust. A few months ago you send us contracts
> wich we signed up and that may show that we have only good expectancies.
> I understand that making business only and especially running e-currency
> system is not very easy. We saw many system crashed because of different
> reasons. And I realize that your are trying to avoid other’s mistakes.
> But i thought that we some kind of pertners (not exactly but somehow).
> We trust you and suppose you trust us. And in that metter we want
> expected some understanding in our case. I see that you keep trying to
> follow rules and laws. So i see that you directed us to Eric Platz.
> Thank your for you answers and again sorry.

???????? ? Business@libertyreserve.com
Eric Paltz ?????:
>> Dear Sir/Madam,
>>
>> I have received copies of your tickets. Please note for emergencies
>> you may contact me directly at business@libertyreserve.com. I also
>> have ICQ number if you ever wish to chat directly.
>>
>> I am looking into your matter. I should have more information soon.
>>
>> Regards,
>> Eric Paltz
>> Business Development
>> Liberty Reserve S.A.

Dear Maksim,

> here you may see may talk with abuse dept. I just want to add that we have a kind of
>
> verified account you know aour adress and probably i even sent a scan of my
>
> passport. And men or women who controled account U2527498 did somethig like this? So
>
> may be you know who telling truth. and as i understand your system supports people
>
> who making money illegaly?

I don’t understand. Are you asking for help or trying to insult? We have never announced that we support any legal
activity and we have successfully accommodated various law enforcement agencies to apprehend and bring to justice over 14 individuals.
Can you name another system that goes that far?
And if you make such false claim and believe in it, does it mean that by working with us you support such activities? It’s simply outrageous!!!

>
> And one more question, Do you need court order from COSTA RICA court or You need
>
> Russian court order?

Depends for what. We normally help voluntarily (in some cases) all companies that treat us with the same respect as we treat them.
The only court orders and subpoenas that have power in Costa Rica are those issued by a Costa Rican court.

>
> And i didnt understand did you block account U2527498? Or it is not impossible?
>
> Sorry that somewhere is was quite rough but i care about my money. Thank you for
>
> answering me.
>

The account mentioned above has been blocked after your first complaint.

Regards,
Eric Paltz.
Business Development
Liberty Reserve S.A.

Maksim sviridov:
Hello,
>
> I am really sorry that my behavior seems to you rude, but I was worring
> about money and of course i wasnt trying to insult you. I just speak
> with Abuse dept. and they answers seems like copy and past standart
> answers. I tried to explain that our company worked for a long period
> with different e-currencies and with each of them we are trying to build
> strong relationships and trust. A few months ago you send us contracts
> wich we signed up and that may show that we have only good expectancies.
> I understand that making business only and especially running e-currency
> system is not very easy. We saw many system crashed because of different
> reasons. And I realize that your are trying to avoid other’s mistakes.
> But i thought that we some kind of pertners (not exactly but somehow).
> We trust you and suppose you trust us. And in that metter we want
> expected some understanding in our case. I see that you keep trying to
> follow rules and laws. So i see that you directed us to Eric Platz.
> Thank your for you answers and again sorry.

Eric Paltz:
Dear Maksim,

We are tracing your funds all over the system. Some of them went to
ECU and PM i think, no other payment systems were involved. I will
provide you with some more details a little later.

Regards,
Eric Paltz.

466671 (20:17:08 25/02/2009)
Thsi is Eric Paltz

466671 (20:17:15 25/02/2009)
Do you have 10 minutes?

Trainex PayPal Sup. (20:17:24 25/02/2009)
yes of course i have 10 minutes

466671 (20:17:28 25/02/2009)
I am ab0out to finish something and will talk to you next

Trainex PayPal Sup. (20:17:29 25/02/2009)
nice to meet you

Trainex PayPal Sup. (20:17:39 25/02/2009)
i am listening

466671 Eric Paltz LR (20:18:53 25/02/2009)
??????????? ????????

466671 Eric Paltz LR (20:31:02 25/02/2009)
Almost done. Sorry. 3 more minutes

466671 Eric Paltz LR (20:39:38 25/02/2009)
Ok, I am ready

Trainex PayPal Sup. (20:39:51 25/02/2009)
nice. i am listening

466671 Eric Paltz LR (20:39:51 25/02/2009)
Can I please have the account number in question (yours)

Trainex PayPal Sup. (20:40:20 25/02/2009)
X9869435

466671 Eric Paltz LR (20:41:24 25/02/2009)
As I work with you, we will need a stetement from your company/holding/person responsible for account so that we can at least have something on paper from you as to why we are releasing ifnormation

466671 Eric Paltz LR (20:41:39 25/02/2009)
We will try to provide as much information as possible

Trainex PayPal Sup. (20:42:19 25/02/2009)
oh, thats great. Do you have an example of paper?

Trainex PayPal Sup. (20:42:41 25/02/2009)
?? we have to create it by ourselfs?

466671 Eric Paltz LR (20:42:41 25/02/2009)
Hmm, let me ask our legal if they have something in mind

Trainex PayPal Sup. (20:42:51 25/02/2009)
ok

466671 Eric Paltz LR (20:42:54 25/02/2009)
you will need to eventually create it by yourself

Trainex PayPal Sup. (20:43:28 25/02/2009)
what requiements?

466671 Eric Paltz LR (20:43:37 25/02/2009)
Ok, As you can see account name the 47K went to is Trainex Corp

466671 Eric Paltz LR (20:43:42 25/02/2009)
Does it belong to you?

Trainex PayPal Sup. (20:43:44 25/02/2009)
yes we see

Trainex PayPal Sup. (20:43:52 25/02/2009)
no it doesnt

466671 Eric Paltz LR (20:44:17 25/02/2009)
Ok. The account was blocked as soon as you have reported it to us, it has $0.06 cents in it.

Trainex PayPal Sup. (20:44:39 25/02/2009)
oh, as we supposed )

Trainex PayPal Sup. (20:45:08 25/02/2009)
well i can made a kind of paper in hour or so and send it to email.

466671 Eric Paltz LR (20:45:14 25/02/2009)
Do you need registration information ?

Trainex PayPal Sup. (20:45:28 25/02/2009)
we need all avaliable information

466671 Eric Paltz LR (20:45:30 25/02/2009)
I can provide some ifnormation before we get the paper, we are trying to help after all

466671 Eric Paltz LR (20:45:40 25/02/2009)
DOB used is 4/18/1982

466671 Eric Paltz LR (20:46:38 25/02/2009)
Name Stephen Mack

466671 Eric Paltz LR (20:46:45 25/02/2009)
Address 96 Burlow St

466671 Eric Paltz LR (20:46:53 25/02/2009)
Luiseville

466671 Eric Paltz LR (20:46:57 25/02/2009)
US

466671 Eric Paltz LR (20:46:59 25/02/2009)
State CA

466671 Eric Paltz LR (20:47:03 25/02/2009)
94022

466671 Eric Paltz LR (20:47:16 25/02/2009)
Tel 650-938-8486

466671 Eric Paltz LR (20:47:25 25/02/2009)
email m8r-ux96g3@mailinator.com

466671 Eric Paltz LR (20:47:36 25/02/2009)
Account opened 4/14/2008

466671 Eric Paltz LR (20:47:51 25/02/2009)
From this IP 89.248.169.108

466671 Eric Paltz LR (20:49:17 25/02/2009)
Now, from that account via this transfer: 2/23/2009 11:38:24 12389464 U2527498 more…
(Trainex Corp) $0.06 $46997.00 $2.99 $46994.01 U1014282 more…
(4fxtrader.biz)

466671 Eric Paltz LR (20:49:31 25/02/2009)
went to U1014282 (4fxtrader.biz)

466671 Eric Paltz LR (20:49:38 25/02/2009)
is this account known to you?

Trainex PayPal Sup. (20:49:58 25/02/2009)
trully speaking, i see it for the first time

466671 Eric Paltz LR (20:50:04 25/02/2009)
Memo of the transfer was; deposit

466671 Eric Paltz LR (20:50:51 25/02/2009)
4fxtrader.biz U1014282

466671 Eric Paltz LR (20:51:00 25/02/2009)
DOB 2/18/1978

466671 Eric Paltz LR (20:51:06 25/02/2009)
Alvin Barkley

466671 Eric Paltz LR (20:51:15 25/02/2009)
100 Clarewood Cres

466671 Eric Paltz LR (20:51:27 25/02/2009)
Yorkton

466671 Eric Paltz LR (20:51:29 25/02/2009)
US

466671 Eric Paltz LR (20:51:30 25/02/2009)
Utah

466671 Eric Paltz LR (20:51:39 25/02/2009)
Zip 84720

466671 Eric Paltz LR (20:51:52 25/02/2009)
phone 1-301-752-5270

466671 Eric Paltz LR (20:52:02 25/02/2009)
e-mail: m8r-g74jd8@mailinator.com

466671 Eric Paltz LR (20:52:23 25/02/2009)
registered 6/27/2008 – referred by U7603857 (Robin Hill)

466671 Eric Paltz LR (20:52:36 25/02/2009)
Account balance $2885.04

466671 Eric Paltz LR (20:52:42 25/02/2009)
Account is currently restricted

466671 Eric Paltz LR (20:53:25 25/02/2009)
Oh, registration IP is 85.214.73.63

466671 Eric Paltz LR (20:54:27 25/02/2009)
one second phone call

466671 Eric Paltz LR (20:54:33 25/02/2009)
does this help?

Trainex PayPal Sup. (20:54:56 25/02/2009)
now, i dont think so, but anyway it much than nothing

Trainex PayPal Sup. (20:55:19 25/02/2009)
how much was transfered to this account?

466671 Eric Paltz LR (20:57:37 25/02/2009)
to which one?

466671 Eric Paltz LR (20:57:48 25/02/2009)
U1014282?

466671 Eric Paltz LR (20:57:56 25/02/2009)
all funds went to it

Trainex PayPal Sup. (20:58:03 25/02/2009)
yes/ oh i see/

466671 Eric Paltz LR (20:58:05 25/02/2009)
the 2885.04 is recoverable

Trainex PayPal Sup. (20:58:21 25/02/2009)
I see

Trainex PayPal Sup. (20:58:33 25/02/2009)
well and what next?

Trainex PayPal Sup. (20:59:33 25/02/2009)
i suppose that information is fake

Trainex PayPal Sup. (20:59:38 25/02/2009)
but we will check

466671 Eric Paltz LR (21:00:38 25/02/2009)
One sec, on the phone

466671 Eric Paltz LR (21:02:32 25/02/2009)
SCI 2/24/2009 06:32:28 12417026 U1014282 more…
(4fxtrader.biz) $188.03 $0.00 $4500.00 $2.99 $129136.55 X4447122 more…
(SwapGold.com)
2/24/2009 06:25:53 12416924 U1014282 more…
(4fxtrader.biz) $4688.03 $0.00 $7700.00 $2.99 $15394.02 U7784469 more…
(truexchange)
2/24/2009 06:21:15 12416836 U1014282 more…
(4fxtrader.biz) $12388.03 $0.00 $5500.00 $2.99 $15394.02 U8507103 more…
(ACB Trade Services)
2/23/2009 13:26:17 12392964 U1014282 more…
(4fxtrader.biz) $2894.01 $0.00 $4500.00 $2.99 $4497.01 U9074547 more…
(The Stoic-Capital)
2/23/2009 12:02:09 12390481 U1014282 more…
(4fxtrader.biz) $7394.01 $0.00 $7700.00 $2.99 $7697.01 U7784469 more…
(truexchange)
2/23/2009 11:53:45 12390217 U1014282 more…
(4fxtrader.biz) $15094.01 $0.00 $9900.00 $2.99 $9897.01 U8507103 more…
(ACB Trade Services)
SCI 2/23/2009 11:48:18 12389833 U1014282 more…
(4fxtrader.biz) $24994.01 $0.00 $15000.00 $2.99 $113893.86 X4447122 more…
(SwapGold.com)
SCI 2/23/2009 11:43:47 12389677 U1014282 more…
(4fxtrader.biz) $39994.01 $0.00 $4000.00 $2.99 $46588.71 X114827 more…
(SuperChange.ru)
SCI 2/23/2009 11:41:06 12389603 U1014282 more…
(4fxtrader.biz) $43994.01 $0.00 $3000.00 $2.99 $24372.42 X115658 more…
(wm-center)

466671 Eric Paltz LR (21:02:43 25/02/2009)
This is the history of transactions from this account to others

466671 Eric Paltz LR (21:02:58 25/02/2009)
it will be easier to put it in word processor and make one entry per line

466671 Eric Paltz LR (21:03:39 25/02/2009)
let me know if you have questions – I can wait

Trainex PayPal Sup. (21:04:55 25/02/2009)
ok, yes, i need some time

466671 Eric Paltz LR (21:06:54 25/02/2009)
As for funds, if any in our system – they are restricted, if some have left to exchangers – there is nothying that can be done. We use SBAI9 system for funds tracking, it is very efficient

Trainex PayPal Sup. (21:33:15 25/02/2009)
thanks a lot

Trainex PayPal Sup. (21:33:26 25/02/2009)
i am contacting for these people

Trainex PayPal Sup. (21:33:37 25/02/2009)
some funds were thransfered by WU to moscow

Trainex PayPal Sup. (21:33:52 25/02/2009)
so there is a very small chance but )

466671 Eric Paltz LR (21:34:33 25/02/2009)
There are some funds in accounts and i think one of exchangers reversed the transfer because they could not process LR to ECU

Trainex PayPal Sup. (21:34:33 25/02/2009)
i will contact all of these companies and i think tomorrow i contact you and we will make a kind of paper argeement

Trainex PayPal Sup. (21:34:45 25/02/2009)
your information very helpful

466671 Eric Paltz LR (21:34:56 25/02/2009)
I am still looking at all details, but if funds are in system – they were stopped. unless some had time to go to exchangers

Trainex PayPal Sup. (21:34:57 25/02/2009)
again sorry for rude words at first day)

466671 Eric Paltz LR (21:35:06 25/02/2009)
I am glad I was able to help

466671 Eric Paltz LR (21:35:12 25/02/2009)
Let me know if any more ifnormation is needed

Trainex PayPal Sup. (21:35:27 25/02/2009)
ok, thanks again

466671 Eric Paltz LR (21:36:33 25/02/2009)
no prob

Trainex PayPal Sup. (23:19:24 25/02/2009)
eric i understand that asking too much but can you give me anything about this accont 2/24/2009 06:25:53 12416924 U1014282 more…
(4fxtrader.biz) $4688.03 $0.00 $7700.00 $2.99 $15394.02 U7784469 more…
(truexchange)

Trainex PayPal Sup. (23:20:06 25/02/2009)
i am trying to contact truexchange.com via telephone and other avaliable contacts and there is none

Trainex PayPal Sup. (23:20:21 25/02/2009)
so maybe information about account

Trainex PayPal Sup. (00:01:59 26/02/2009)
we need info about account

Trainex PayPal Sup. (10:45:52 26/02/2009)
hello,

Trainex PayPal Sup. (10:46:15 26/02/2009)
i get some answers from people i suggest to be account holders.

Trainex PayPal Sup. (10:46:39 26/02/2009)
and if it is possible can you give me MEMO for these transfers

Trainex PayPal Sup. (10:46:43 26/02/2009)
2/24/2009 06:21:15 12416836 U1014282 more…
(4fxtrader.biz) $12388.03 $0.00 $5500.00 $2.99 $15394.02 U8507103 more…
(ACB Trade Services)

Trainex PayPal Sup. (10:46:45 26/02/2009)
and

Trainex PayPal Sup. (10:47:03 26/02/2009)
2/23/2009 11:53:45 12390217 U1014282 more…
(4fxtrader.biz) $15094.01 $0.00 $9900.00 $2.99 $9897.01 U8507103 more…
(ACB Trade Services)

Trainex PayPal Sup. (10:47:37 26/02/2009)
becuse people from that company ACB trade service said that he didnt use these accounts

Trainex PayPal Sup. (11:24:51 26/02/2009)
and another thing

Trainex PayPal Sup. (11:25:35 26/02/2009)
we talked with exchanger but they agreed return only to account from which they get it.

Trainex PayPal Sup. (11:25:44 26/02/2009)
Transfer Confirmation
From Account X115658 (wm-center)
To Account U1014282 (4fxtrader.biz)
Amount $2750.00

Trainex PayPal Sup. (11:26:18 26/02/2009)
so i hope after all it will be not a problem to return them to us,

Trainex PayPal Sup. (11:46:32 26/02/2009)
also need help for this transfer

Trainex PayPal Sup. (11:46:35 26/02/2009)
2/23/2009 13:26:17 12392964 U1014282 more…
(4fxtrader.biz) $2894.01 $0.00 $4500.00 $2.99 $4497.01 U9074547 more…
(The Stoic-Capital)

Trainex PayPal Sup. (11:47:01 26/02/2009)
because they said that this account dont belong to company which mentioned in memj

Trainex PayPal Sup. (11:47:51 26/02/2009)
i need MEMO and if possible information about transaction from mentioned today accounts.

Trainex PayPal Sup. (12:24:00 26/02/2009)
i realized that almost all accounts dont belong to companies which name put in account name, except that who had X in account number (they are real), so i need transaction history of next

Trainex PayPal Sup. (12:24:03 26/02/2009)
accounts

Trainex PayPal Sup. (12:24:36 26/02/2009)
U8507103

Trainex PayPal Sup. (12:24:55 26/02/2009)
U9074547

Trainex PayPal Sup. (12:25:42 26/02/2009)
U7784469

Trainex PayPal Sup. (12:35:34 26/02/2009)
so and amounts on destination accounts with U confirm that,

Trainex PayPal Sup. (12:36:00 26/02/2009)
eeeh, why i didnt realize that yestarday (

Trainex PayPal Sup. (13:36:45 26/02/2009)
i talked with Londongoldexchange and he said that that

Trainex PayPal Sup. (13:36:46 26/02/2009)
Account NO#: U3736348 Account Name: ACB Trade Service

Trainex PayPal Sup. (13:36:59 26/02/2009)
those guys behave themselves strange

Trainex PayPal Sup. (13:38:21 26/02/2009)
2/23/2009 11:53:45 $9900.00 (ACB Trade Services) amount closer and name almost the same well i believe taht we need to block them

Trainex PayPal Sup. (16:33:51 26/02/2009)
hello, i see that you come. i send you a lot of messages.

466671 Eric Paltz LR (16:37:08 26/02/2009)
hi

466671 Eric Paltz LR (16:37:13 26/02/2009)
I have only got this:

466671 Eric Paltz LR (16:37:22 26/02/2009)
Trainex (07:06:08 26/02/2009)
Offline message (2/26/2009 1:45:54 AM)
hello,
Trainex (07:06:08 26/02/2009)
Offline message (2/26/2009 1:46:17 AM)
i get some answers from people i suggest to be account holders.
Trainex (07:33:54 26/02/2009)
hello, i see that you come. i send you a lot of messages.

466671 Eric Paltz LR (16:37:32 26/02/2009)
unless you mean e-mail messages

Trainex PayPal Sup. (16:37:47 26/02/2009)
no i didnt send emails

466671 Eric Paltz LR (16:38:15 26/02/2009)
Icq loses messages

466671 Eric Paltz LR (16:38:21 26/02/2009)
better by e-mail if i am not around

Trainex PayPal Sup. (16:38:26 26/02/2009)
i know i ll send them again

Trainex PayPal Sup. (16:38:31 26/02/2009)
????

Trainex PayPal Sup. (16:38:39 26/02/2009)
ok

Trainex PayPal Sup. (16:39:18 26/02/2009)
i realized that almost all accounts dont belong to companies which name put in account name, except that who had X in account number (they are real), so i need transaction history of next
Trainex PayPal Sup. (12:24:03 26/02/2009)
accounts
Trainex PayPal Sup. (12:24:36 26/02/2009)
U8507103
Trainex PayPal Sup. (12:24:55 26/02/2009)
U9074547
Trainex PayPal Sup. (12:25:42 26/02/2009)
U7784469
Trainex PayPal Sup. (12:35:34 26/02/2009)
so and amounts on destination accounts with U confirm that,

466671 Eric Paltz LR (16:40:28 26/02/2009)
Ok, we’ll get that

Trainex PayPal Sup. (16:40:41 26/02/2009)
also i talked with people from Londongoldexchange.com and

Trainex PayPal Sup. (16:40:49 26/02/2009)
and they have sume suggestions

466671 Eric Paltz LR (16:41:03 26/02/2009)
Oh ok

466671 Eric Paltz LR (16:41:08 26/02/2009)
what are the suggestion?

Trainex PayPal Sup. (16:41:31 26/02/2009)
and intresting why you didnt tell me that 15k was refunded on 23th

Trainex PayPal Sup. (16:41:48 26/02/2009)
you gave me only sent payments

466671 Eric Paltz LR (16:42:06 26/02/2009)
I did, if you remember I told you that one payment was returned because exchanger could not complete it

Trainex PayPal Sup. (16:42:13 26/02/2009)
and didnt give recieved

Trainex PayPal Sup. (16:43:15 26/02/2009)
oh, i didnt see it

Trainex PayPal Sup. (16:43:30 26/02/2009)
well anyway it not important

466671 Eric Paltz LR (16:43:46 26/02/2009)
It is interestig why you did not see it….

Trainex PayPal Sup. (16:43:50 26/02/2009)
as i understand you are talking with LGE

466671 Eric Paltz LR (16:44:05 26/02/2009)
You understand correctly

Trainex PayPal Sup. (16:44:14 26/02/2009)
you gave me list of transaction and there were only sent payments

466671 Eric Paltz LR (16:45:02 26/02/2009)
Yes, and?

Trainex PayPal Sup. (16:45:17 26/02/2009)
and now it is not important

466671 Eric Paltz LR (16:45:42 26/02/2009)
ok

Trainex PayPal Sup. (16:45:47 26/02/2009)
more important to understand where money gone from account which are not belong to exchangers.

466671 Eric Paltz LR (16:47:02 26/02/2009)
Yes, that is why I gave you a list of transactions from “transit” account so you can point out the ones you need more ifnormation for, because some are directly to exchangers

Trainex PayPal Sup. (16:47:56 26/02/2009)
so i pointed, but it took time

466671 Eric Paltz LR (16:48:36 26/02/2009)
Of course. Now I have it and will look further

466671 Eric Paltz LR (16:48:56 26/02/2009)
I should get the information within an hour or so

Trainex PayPal Sup. (16:49:38 26/02/2009)
ok, i will be here today until i understand or until i fall asleep )

Trainex PayPal Sup. (16:49:51 26/02/2009)
i am waiting

466671 Eric Paltz LR (16:49:59 26/02/2009)
Good

Trainex PayPal Sup. (20:35:51 26/02/2009)
I see busy enough, please, send me information to offline or to email private@traINEXSERVICE.COM

Trainex PayPal Sup. (13:01:00 27/02/2009)
Hello,

Trainex PayPal Sup. (13:01:09 27/02/2009)
anything new about our case?

Trainex PayPal Sup. (13:25:10 27/02/2009)
another exchanger report us that he exchanged PM to LR acc U9160470

Trainex PayPal Sup. (13:25:57 27/02/2009)
this pm they got by exchanging LR to PM via Superexchange

Trainex PayPal Sup. (13:26:40 27/02/2009)
same question, to block U9160470 and give us account activity from 23th of FEB

Trainex PayPal Sup. (16:29:56 27/02/2009)
Trainex PayPal Sup. (13:01:00 27/02/2009)
Hello,
Trainex PayPal Sup. (13:01:09 27/02/2009)
anything new about our case?
Trainex PayPal Sup. (13:25:10 27/02/2009)
another exchanger report us that he exchanged PM to LR acc U9160470
Trainex PayPal Sup. (13:25:57 27/02/2009)
this pm they got by exchanging LR to PM via Superexchange
Trainex PayPal Sup. (13:26:40 27/02/2009)
same question, to block U9160470 and give us account activity from 23th of FEB

Trainex PayPal Sup. (20:27:41 27/02/2009)
hello,

Trainex PayPal Sup. (20:27:51 27/02/2009)
any news?

466671 Eric Paltz LR (20:31:11 27/02/2009)
Hi. I did sent an e-mail yesterday.. If you did not get it, I will resend today once in the office

466671 Eric Paltz LR (20:32:10 27/02/2009)
Some positive news too.. Some western union transfers, as far as i remeber. a chunk of money is still in the system and will be there until we clear it.

466671 Eric Paltz LR (20:32:37 27/02/2009)
The other issue is that I got in little trouble trying to help you without subpoenas and court orders

Trainex PayPal Sup. (20:32:47 27/02/2009)
ok, i see i didnt get email

466671 Eric Paltz LR (20:33:03 27/02/2009)
so I need to ask them what they need from you, meanwhile funds will not move anywhere (that are in our system)

Trainex PayPal Sup. (20:33:05 27/02/2009)
we have some maintances on emails server yestarday

466671 Eric Paltz LR (20:33:32 27/02/2009)
Oh.. I was also giving it some thought. It is very wierd that only a portion of amount was transferred out and not all

466671 Eric Paltz LR (20:34:05 27/02/2009)
One more incident like that happened with another exchanger by one of his developers. Also, you have mentioned, or someone else, that you were not around that day

466671 Eric Paltz LR (20:34:24 27/02/2009)
Do many people know that you are not around the system on certain days?

466671 Eric Paltz LR (20:34:32 27/02/2009)
Just thinking outloud

Trainex PayPal Sup. (20:34:36 27/02/2009)
did you ask if we need funds or what?

Trainex PayPal Sup. (20:34:55 27/02/2009)
sorry i am in office almost 10 hours and head is not working well

466671 Eric Paltz LR (20:35:19 27/02/2009)
thats ok

466671 Eric Paltz LR (20:35:31 27/02/2009)
I did not ask if you need funds. Did you read the above?

Trainex PayPal Sup. (20:35:50 27/02/2009)
i am readin and i understand

Trainex PayPal Sup. (20:36:06 27/02/2009)
many people knew that we are not working

466671 Eric Paltz LR (20:36:13 27/02/2009)
Unless someone was hoping that you will not notice

Trainex PayPal Sup. (20:36:23 27/02/2009)
maybe you heard about this day in our country it is holliday

466671 Eric Paltz LR (20:36:30 27/02/2009)
Oh.. Ok, maybe it is better to let everyone know that you are always near

466671 Eric Paltz LR (20:36:42 27/02/2009)
what day?

Trainex PayPal Sup. (20:36:52 27/02/2009)
i think it is good idea.

Trainex PayPal Sup. (20:37:05 27/02/2009)
23th of Feb is a national holliday

466671 Eric Paltz LR (20:37:17 27/02/2009)
Oh, i did not know

466671 Eric Paltz LR (20:37:22 27/02/2009)
so people don’t work on that day

466671 Eric Paltz LR (20:37:24 27/02/2009)
?

Trainex PayPal Sup. (20:39:14 27/02/2009)
i think many dont work but you see in such kind of biz like our, someone worked

466671 Eric Paltz LR (20:39:29 27/02/2009)
Well, the bastards never sleep

466671 Eric Paltz LR (20:39:33 27/02/2009)
it’s true

466671 Eric Paltz LR (20:39:47 27/02/2009)
with other exchanger, it was on weekend too

466671 Eric Paltz LR (20:39:54 27/02/2009)
and his employee knew no one will be around

466671 Eric Paltz LR (20:40:00 27/02/2009)
and he only took like 30%

Trainex PayPal Sup. (20:41:20 27/02/2009)
and as i know they may change password and it will take more time to restore control

466671 Eric Paltz LR (20:41:46 27/02/2009)
yes and usually try to block account so owners have to wait for 24 hours

Trainex PayPal Sup. (20:41:59 27/02/2009)
we knew that there were no one because of camers in office and security

466671 Eric Paltz LR (20:42:03 27/02/2009)
We have made many changes before to address similar issues

Trainex PayPal Sup. (20:42:17 27/02/2009)
we also noticed that this is strange behaviour

466671 Eric Paltz LR (20:42:26 27/02/2009)
oh, cameras are good

Trainex PayPal Sup. (20:42:43 27/02/2009)
You told me about troubles, do you need any papers or what?

466671 Eric Paltz LR (20:43:13 27/02/2009)
Yes, I will know today what our legal needs, because you are good guys i was doing everything without asking a single legal paper from you

466671 Eric Paltz LR (20:43:27 27/02/2009)
but we will continue our discovery while you get paperwork

Trainex PayPal Sup. (20:43:29 27/02/2009)
i will be great.

466671 Eric Paltz LR (20:43:34 27/02/2009)
i believe I can trust you that much

Trainex PayPal Sup. (20:44:31 27/02/2009)
as i understand guys from LGE gave you some kind of information, was it helpful?

466671 Eric Paltz LR (20:45:26 27/02/2009)
yes, of course

Trainex PayPal Sup. (20:45:31 27/02/2009)
and again about email, can you resend it?

466671 Eric Paltz LR (20:45:41 27/02/2009)
we take such matter very seriously and in 99% of cases do get to the bottom of things

466671 Eric Paltz LR (20:45:45 27/02/2009)
there are no mysteries

466671 Eric Paltz LR (20:46:16 27/02/2009)
Yes, I need to get to the office first. My dad had surgery yesterday so i slept with him in the hospital last night. I am chatting from hospital

Trainex PayPal Sup. (20:47:11 27/02/2009)
as i understand funds again was transfered to lr and withdraw together, so should i continue looking at account or you think you know people who involved?

Trainex PayPal Sup. (20:47:39 27/02/2009)
ok, i see, i am very sorry about you dad.

Trainex PayPal Sup. (20:48:14 27/02/2009)
thank you for your time well, can you tell me when aprox you will be tomorrow online?

466671 Eric Paltz LR (20:48:39 27/02/2009)
We do not know people involved, but we have contacted the owners of three accounts and i am waiting for replies from them. One account has a lot of activity so it is very hard to see where exactly YOUR funds are, but we will get there

466671 Eric Paltz LR (20:48:56 27/02/2009)
tomorrow – all day, from 10Am to 7PM gmt -6

Trainex PayPal Sup. (20:52:59 27/02/2009)
thank you, i will contact you tomorrow then

466671 Eric Paltz LR (20:53:10 27/02/2009)
perfect

Trainex PayPal Sup. (20:53:23 27/02/2009)
good bye

??? ??? ?? ???????? ?? ????????? ?????

maksim sviridov:
Dear Eric,
>
> From the very first day of your system launch our exchange services
> have operated in accordance with your system rules and contributed to
> the liquidity of your e-currency.
> After a complete check of our equipment and the access system to the
> LR account we came to
> conclusion that the funds from our account have been stolen due to the
> bugs in your security system. This incident may evoke
> a wide response and influence the further work of the LR system since
> the loss of the money is not our fault.
> Hence we think that it will be fair if you reimburse us the amount
> stolen. In this case we would be glad to continue collaborating with
> your company otherwise we have to take some measures.
>
> Best
> Regards,

Business dept:

Dear,

Your conclusion is wrong, as we can clearly prove from our system logs
that your account has been accessed properly. During the maintenance I
had no access to system to continue checking the accounts involved. And
I was trying to help voluntarily, against my legal’s advice. Now, if you
wish to switch to threats (which we do not respond to well, as history
shows for some) – it was your choice. But from now on, if you wish to
get any information, lets go the proper route and get a court order.
I was told many times it never pays off to be nice – I guess I am the
living example of it.

Meanwhile, please leave our payment system until further notice.
Furthermore, please note that we do not allow you to open or maintain
any more Liberty Reserve accounts that are directly or indirectly
connected to your business – as they will be eliminated immediately.

Most exchangers and quite a few customers, including merchants, keep
almost 7 digit amounts with us. If our system was not safe, you would
not hear it from one merchant who you regard to as reliable. It is very
common to blame for your own mistakes on others. It is very easy to see,
everyone who yells the system is unsafe, including our competitors, have
accounts with us that are still in 6 digit amounts, while they are all
yapping – “oh my god, it’s not safe” The only cases where customer’s
funds were compromised is fishing e-mails, that our members were victim
of. But then again, we only mentioned 1,000 times everywhere not to
click on any links in e-mails. For merchants, as we have proven already
once before, it is their host company/developers or operators of their
web sites. Our web site is more protected that most of largest banks and
is monitored by 4 different entities.
maksim sviridov:
Hello, my name Maksim Sviridov. I am ceo of Trainex Service. Our company is your official exchanger. Someone did a transfer from our account.
U2527498 (Trainex Corp)
batch 12389314
date 2/23/2009 11:33
amount $47000.00