An Interview with James Torres, head of AvexTrade customer support dept
An Interview with James Torres, head of AvexTrade customer support dept.
1. Dear Sir/Madam, first of all please introduce yourself. What is your name and your position in the program?
Hello, my name’s James Torres and i’m a head of AvexTrade customer
support dept.
2. Are you a registered company, if yes, where is the company registered?
Can you show us your incorporation documents? Can I visit your office?
Yes, AvexTrade is officially registered in Belize since 2001, appropriate document you can find on our website . If you want to visit our office – you are welcome at any business day.
3. How many people are running your program?
Our team consists of 4 departments such as group of directors and
managers, group of analysts and traders, innovation dept. and support
group, totally 27 experts.
4. What is your opinion about the current financial crisis? Will the
current financial crisis influence for your program stability?
Honestly saying we don’t feel any negative influence of crisis on our
company. I think during this crisis weak and noncompetitive companies
will vanish, and we don’t have such plans. We’ve already survived 2001
crisis and have our own crisis-overcoming strategy. We work the same
and even more effective as we did previous years. Our investors feel
the confidence with our work, we pay without any delays and provide
the service to satisfy all needs.
5. One of the hyip rule states that if some program offer a daily fixed interest for a daily plan then for sure it`s a scam. How are you generating your returns to your investors? How do you reconcile your investment plans with your investment activity?
It’s not a secret and everybody who tried to trade on forex knows that
day income can reach even 100-200%. You can see that our offers
1.2-2.8% are absolutely real and possible. Our traders multiply
investors funds so that even after paying 3% daily (+0,2% if 100%
compounded) huge amount of money left. These money are used as
stabilization fund to protect investors right to withdraw money
available or even cancel the contract. This security states is our
guarantee that in any case we carry out our obligations.
6. What is your opinion about current situation of e-currency arena?
What payment processors do you accept?
In our work we choose only reliable partners to provide our service.
Nowadays among e-currencies LibertyReserve and PerfectMoney are the
most trustable, that’s why we accept these e-currencies. And of course
for investor’s convenience we also accept bank wire transfers.
7. Is it possible to withdraw my deposit before its maturity date?
Yes, of course, our investor can cancel the contract before it’s end,
but we notice that in this case cancellation fee is 25% of initial
deposit. (investor gets only 75% of deposit)
8. What protections against DDoS attacks do you have? Is investors
money safe in your service?
Where is the server located?
. We fully understand the importance of keeping investor’s money safe,
that’s why we use strong DDoS protection providers to preserve any
money losses. Our server is located in the USA . We guarantee that
working wit AvexTrade in absolutely safe.
9. What kind of support do you offer to your investors? Do you have
any special support for VIP investors?
We provide 24/7 e-mail, phone
support. We also have a group of managers who work with VIP investors
personally.
10. What are your plans for the future? Do you plan to add more PP
options?
Although we achieved success in our work and what we do we’re
not going to stop, we develop and improve our service. Our innovation
manager and his team are working hard to provide the latest technology
and services to our investors.
11. What is your opinion about money-monitor services?
We are fully satisfied with money-monitor services. It’s always
pleasant to work with professionals. Services they provide are
competent and high-quality. We hope for future co-working development.
Thank you!
